Pages

12.09.2010

Today was that day

Today was one of those days where I wished I had another set of hands and eyes around.

One of those days I wished my husband wasn't an OTR truck driver.

I had some errands to run and one of them was going to the bank. But not just to the bank. Oh no, I had to go IN to the bank. Normally it wouldn't be a big deal. But remember, my 2 little kids, ages 3 and 4 are with me at all times. I'm talking 24/7/365 y'all.

I avoid going IN anywhere like the plague. It's one of the reasons when I go grocery shopping, I GO grocery shopping. That way I don't have to go for 2 or 3 more weeks. It's what works for me.

Anyway...

I love my bank. I really do. But I didn't love it today. I needed to get a certified check. The lady had me swipe my debit card and enter my PIN. Done. Next, fill out a check for the amount you need plus $10. 10 bucks? Just so they can print out a check. Rediculous. Fine. Here ya go.

I'm sorry Mrs. Sanchez but your signature doesn't match. Can you please re-sign the check with your signature. Um. OK? Sure.

Nope still not a match. She's looking, looking, looking to see if she can find my signature on another check that I have written. I write ONE check a month. My rent check.

By this time my kids are entertaining everyone in line. A line growing by the second.

She calls over the manager. She wants to see my drivers license. I hand it over. So now they have my debit card and PIN, my check and my drivers license and they STILL aren't sure if I am who I say I am.

They assure me it is for my own protection.I assure them if any of my information had been compromised, they would be the first to hear about it.

Let me just tell you this. Every time I swipe my debit card and sign for a purchase, my signature is written. They sure don't have a problem knowing it's me then!

I'm not kidding you when I say it took over 30 minutes in there. I threatened to withdraw all my money and switch banks by this time. The manager then told me she just wanted me to have "a little patience".

I don't know about you, but when the next thing I can give them is a blood sample or my first born before they believe me when I say I am who I am, my patience is wearing pretty thin.

Thankfully my little one's were so well behaved in there. I didn't even crack a sweat!

But it would have been so much easier if I had an extra set of hands and eyes with me.

1 people had something to say:

Todd McCann said...

I don't know about you, but my signature on one of those electronic screens never looks anything remotely close to my actual signature. Still, nothing quite like getting charged $10 to be treated like a criminal.

I love my bank too. Maybe it's because if I walked in there today and anyone questioned my identity, I'd turn to the branch VP and say, "Gail, would you tell these morons who I am?" And he'd tell them.